Client support

We’re always on hand to help, whether you’re new to spread betting and CFDs or you’ve been dealing on financial markets for years.

  • Call and speak to our experts – available 24 hours a day
  • Manage your account easily online
  • Limit the risks while you’re finding your feet with our introductory programme for new clients
  • Take a tour of our platform – one of our team can talk you through it on the phone
  • Build your confidence with our educational tools
  • Get the information you need with our free seminars – choose online or face-to-face sessions
  • Make informed decisions with access to the latest market news, insight and analysis

Create an account

24-hour service

Dealing desk

Most of our clients like to deal online, but you can also speak directly to our teams on trading floors in the UK, Australia and Singapore.

Technical help

Find answers quickly online or call, email or live chat with a member of our team.

Your account

Do everything from registering cards and making payments to switching accounts online.

Your questions answered

Open an account
0800 195 3100

Dealing desk
Spread bets: +44 20 7896 0000
CFDs: +44 20 7633 5323

Help and support
0800 409 6789 or +44 20 7896 0079

Online support

Introduction programme

If you’re a new client, our educational tools are designed to help you build your confidence and understanding of spread betting or CFDs.


Trade with real money but at a lower risk

Our six-week programme is phased to lower the risks for new clients. Start spread betting with smaller bet sizes for the first two weeks, or trade CFDs with lower minimum trade sizes for two weeks and reduced commissions for six weeks.


Platform tour

One of our team can call to talk you through the essentials of using our platform.


Email help guides

Receive our series of guides on key subjects to build your knowledge. 

Tell me more

Develop your skills

We offer a range of free seminars, suitable for traders of all levels. Choose from pre-recorded online tutorials to view at your convenience, live webinars, and face-to-face events with industry experts.

See the full range of seminars

Stay one step ahead

Get a better understanding of the markets with our news updates, analysis and commentary from industry professionals.

Latest news